Patients & Visitors
During Your Stay
A patient guide covering inpatient care, meals and nutrition, support services, communication with the care team and practical information during a hospital stay.
Your Care While You Are Here
Kencana Health & Education Network is committed to a patient-centred experience built around respect, compassion, safety, privacy and clear communication.
Participating in your care
Patients and families are encouraged to ask questions, understand the plan of care and speak with the care team about concerns or changing needs.
A respectful environment
A healing environment depends on mutual respect among patients, families, visitors, learners and healthcare teams. Patients and families receive practical guidance and support tailored to the care setting, with clear communication throughout the stay.